ENTRY LEVEL IT ENGINEER/ COIMBATORE/CSE,IT
Engineer - IT Operations
description
MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)
- Provide global production support and monitoring of Avantor SAP environments
- Use tools such as Solution Manager and HANA Cockpit to manage technical aspects of Avantor’s SAP environments with a focus on system availability and performance
- Provide support for major SAP projects, upgrades, system refreshes and maintenance
- Assist SAP developers, application teams and other users in troubleshooting issues
- Engage with service provider on relevant change requests and supports incidents
- Other duties as assigned
QUALIFICATIONS (Education/Training, Experience and Certifications)
- Bachelor’s degree in computer science or related field, or equivalent education/experience
- 7+ years’ experience in SAP Basis administration in ECC 6.0, Solman 7.2 and several other NetWeaver 7.5+ applications with ABAP/Java stacks such as BW, PI, CRM, SCM, EWM, GRC, SAP Gateway, BODS, C4C, FSM, and Web Dispatcher is required
- Experience in database administration, implementation and troubleshooting is required
- Experience with Linux/Windows OS and HANA, ASE and/or MaxDB databases is required
Experience with Solution Manager 7.2 and HANA Cockpit is highly desired
KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)
- Expert in SAP BASIS and underlying operating systems and databases mentioned above
- Able to debug and understand basic programming
- Proficiency with Microsoft Office products
- Experience working with cloud infrastructure such as Amazon AWS
- Ability to work under pressure to meet deadlines, both independently and as a team member
- Must be flexible with work hours including weekends in order to support system maintenance and other off hour activities
- Must possess excellent problem-solving skills and written/oral communication skills.
- Ability to communicate clearly and professionally with personnel at all levels
- Good time management skills with ability to remain organized and focused in a highly volatile environment
- Additional qualities:
- Self-motivated and flexibility required
- Commitment to high professional and ethical standards in a diverse workplace required
- Ability to take ownership of tasks, initiatives, and focus areas and drive consistent progress with positive results
- Desire to focus on and please the customer, ability to understand requests from the customer’s point of view highly desired